FAQs

What’s my size?

Please utilise our Size Guide. Please take a look at our Sister Sizing guide. If we are out of stock in your size, we may have it in its sister size!

 

What payment methods do you accept?

We accept Shop Pay, Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Bancontact (Belgium), iDeal (Netherlands).

 

How can I track my order?

We will send you an email with the tracking number once the product has been dispatched!

 

Do you ship internationally?

Yes, we currently ship to New Zealand, Canada, United Kingdom, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland.

 

How do I care for my Private Affair products?

Our products are intricate. Please read the care labels carefully before removing them.

Please note that garments that have been washed, worn or damaged cannot be refunded of exchanged, unless faulty.

For more information check out our Care Guide.

 

Still haven’t answered your question?

Fill in the box here and we will aim to get back to you within 24 hours.

 

Happy shopping lovelies!